BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20151006T130000Z DTEND:20151006T140000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Workshop: Customer Service - Turning Transactions into Relationships DESCRIPTION:Topics:\n\n The critical 7-10 seconds\n How to remember names\n Bringing down barriers & creating trust\n Exceeding customer expectations the 5% difference\n Follow up follow through creating an attitude of service\n\nPurpose: The ability to turn a single transaction into a repeat customer is built around relationships. Customers buy from organizations they trust\, like & feel comfortable doing business with. Much simpler said than done. This seminar focuses on key issues that can be implemented immediately that will impact business and "win friends and influence people".\n\n\n\nDownload Directions and Parking Info X-ALT-DESC;FMTTYPE=text/html:
\nTopics:\n\nPurpose: The ability to turn a single transaction into a repeat customer is built around relationships. Customers buy from organizations they trust\, like &\; feel comfortable doing business with. Much simpler said than done. This seminar focuses on key issues that can be implemented immediately that will impact business and &ldquo\;win friends and influence people&rdquo\;.
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\nDownload Directions and Parking Info LOCATION:LA Tech College of Business Rawle Conference Center\, Room 220 UID:e.682.5635 SEQUENCE:3 DTSTAMP:20260505T093432Z URL:https://business.rustonlincoln.org/events/details/workshop-customer-service-turning-transactions-into-relationships-10-06-2015-5635 END:VEVENT END:VCALENDAR